CRM (customer relationship management) software manages a company’s interactions and relationships with both current and potential customers. Helps of this software you easily connect your departments, sales and marketing services, and organizes their activities and information into one cohesive system.
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The nature of the certification’s standards requires continuous improvement, which gives quality assurance not only as a unique effort but as a corporate philosophy as well.
ISO 9001 is defined as the international standard that specifies requirements for a quality management system (QMS). Organizations use the standard to demonstrate the ability to consistently provide products and services that meet customer and regulatory requirements.
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